Fitvello — Terms of Service

Fitvello provides personalized fitness and nutrition plans generated based on information you provide through our intake form. Plans are delivered digitally as downloadable documents and via email.

Fitvello is not a medical service, a licensed personal training service, or a licensed nutritional counseling service. The fitness and nutrition plans provided by Fitvello are for informational and educational purposes only. They do not constitute medical advice, diagnosis, or treatment.

You should consult with a qualified healthcare provider before starting any new fitness or nutrition program, especially if you have pre-existing health conditions, injuries, disabilities, or are pregnant, postpartum, or nursing.

If you experience pain, dizziness, shortness of breath, or any other concerning symptoms during exercise, stop immediately and consult a medical professional.

Physical exercise and dietary changes involve inherent risks, including but not limited to physical injury, aggravation of pre-existing conditions, disability, and in rare cases, death. By purchasing and using a Fitvello plan, you acknowledge and voluntarily assume all risks associated with following the plan. You agree that Fitvello, its owners, operators, and affiliates are not liable for any injury, loss, or damage arising from your use of a Fitvello plan.

The quality and appropriateness of your plan depends on the accuracy of the information you provide. You agree to provide truthful and accurate information in the intake form. Fitvello is not responsible for plans generated based on inaccurate, incomplete, or misleading information.

You are solely responsible for determining whether any exercise, meal, or recommendation in your plan is appropriate for your individual health situation.

You must be at least 18 years of age to use Fitvello. By purchasing a plan, you confirm that you are 18 years of age or older.

All payments are processed securely by Stripe, Inc. Fitvello does not collect, store, or have access to your payment card details at any time.

Prices are listed in US dollars and are subject to change without notice. You agree to pay the listed price at the time of purchase. Sales tax may apply depending on your jurisdiction.

Fitvello plans are personalized digital products generated and delivered instantly upon purchase. Because each plan is custom-built from your individual responses, all sales are final. We do not offer refunds, partial refunds, exchanges, or credits once a plan has been generated and delivered.

If you experience a technical issue that prevents you from receiving your plan, contact us at hello@fitvello.com and we will re-deliver your plan or resolve the issue. If you believe your plan does not reflect the information you provided, contact us and we will review your case and re-generate if warranted.

If you initiate a chargeback or payment dispute with your bank or credit card company, we reserve the right to contest the chargeback and provide evidence of delivery, including confirmation of your purchase, the information you submitted, and proof of plan delivery. We encourage you to contact us at hello@fitvello.com before initiating a dispute so we can resolve any issues directly.

By purchasing a Fitvello plan, you agree to receive transactional emails related to your purchase, including plan delivery and order confirmation. These emails are necessary to fulfill your order and do not require separate consent.

If you opt in to our waitlist or any other mailing list, you consent to receive occasional product updates and announcements from Fitvello. You may unsubscribe from these communications at any time by clicking the unsubscribe link included in every email or by contacting us at hello@fitvello.com. Unsubscribe requests are processed promptly. Opting out of marketing emails does not affect transactional emails related to a purchase you have already made.

We will never sell, rent, or share your email address with third parties for their marketing purposes.

All content generated by Fitvello, including but not limited to plan text, formatting, design, and branding, is the property of Fitvello. You are granted a personal, non-transferable, non-exclusive license to use your plan for your own personal fitness purposes.

You may not resell, redistribute, or commercially exploit your plan or any part of it. You may not claim authorship of the plan content. You may not use the Fitvello name, logo, or branding without written permission. You may not scrape, copy, or reproduce the Fitvello website or its content.

To the maximum extent permitted by applicable law, Fitvello and its owners, operators, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to personal injury or health complications arising from following a Fitvello plan, loss of data or profits, any damages arising from your reliance on the content of a Fitvello plan, or any damages resulting from unauthorized access to or alteration of your data.

In no event shall Fitvello's total liability to you exceed the amount you paid for your plan.

You agree to indemnify and hold harmless Fitvello, its owners, operators, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of a Fitvello plan, your violation of these Terms of Service, your violation of any third-party rights, or any injury or harm resulting from your participation in physical exercise or dietary changes based on a Fitvello plan.

We reserve the right to modify these Terms of Service at any time. Changes take effect immediately upon posting to this page. Your continued use of Fitvello after changes are posted constitutes acceptance of the updated Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of Fitvello shall be resolved in the courts of the State of Florida.

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full effect.

For any questions about these Terms, contact us at hello@fitvello.com.